FAQ
Hotel Packages
All children ages 3 and up must have a wristband. Children aged 2 and under are admitted free of charge.
For the following hotels you must be 18+ to book and check-in:
- Holiday Inn Express Muskegon
For the following hotels you must be 21+ to book and check-in:
- Country Inn & Suites
- Shoreline Inn & Conference Center
- South Shore Resort
- The Weathervane Inn
People under the required check-in age may still occupy a room; however, the lead guest whose name is booked on the reservation must be the required age to check in and must present valid photo identification.
Yes! All Hotel Packages come with either 1-11 GA or Good Life passes. You will get the same perks as any other non-Hotel Package guests with the same pass-type in addition to all the perks you’ll get as a Hotel Package guest!
We abide by the hotels’ standard check-in and check-out times, which are:
Shoreline Hotel:
Check-in 4:00 PM
Check-out 11:00 AM
Country Inn & Suites:
Check-in 3:00 PM
Check-out 11:00 AM
Holiday Inn Express:
Check-in 3:00 PM
Check-out 11:00 AM
South Shore Resort:
Check-in 4:00 PM
Check-out 10:00 AM
Weathervane Inn:
Check-in 3:00 PM
Check-out 11:00 AM
All festival passes purchased via Hotel Package will be shipped closer to the festival to the shipping address provided at checkout.
All Hotel Packages check-in on Wednesday, 6/24 and check out on Monday, 6/29.
Hotel parking is included at the hotel. In addition, our complimentary shuttle transportation is available to and from the venue. As it gets closer to the event, the package purchaser will receive an email with all of the event details, including the times and locations for the shuttle services.
Shoreline Hotel is 27.1 miles from the festival. About 28 minutes on the shuttle.
Country Inn & Suites is 27.5 miles from the festival. About 27 minutes on the shuttle.
Holiday Inn Express is 31.5 miles from the festival. About 32 minutes on the shuttle.
South Shore Resort is 21 miles from the festival. About 25 minutes on the shuttle.
Weathervane Inn is 9.5 miles from the festival. About 15 minutes on the shuttle.
Please reach out to us at goodlife@electricforestfestival.com as soon as possible so we can work to best accommodate you! For more information about accessibility at the festival please contact access@electricforestfestival.com.
To accommodate this, the original purchaser must contact our Guest Services team at goodlife@electricforestfestival.com to authorize an alternate pick-up person at least 2 weeks before the event date. This authorization will allow a friend or family member to check in to the hotel on the purchaser’s behalf. All informational emails and correspondence will still go to the original purchaser, and it is up to them to relay the information to the guest that is attending the event. Event wristbands will be mailed to the original purchaser who must provide them to the new guest in advance.
To add additional nights to your Hotel Package, you will need to book those nights directly with the hotel. Please note, the front desk will most likely not have your Hotel Package reservation information yet.
Once you’ve booked the additional night(s), please reach out to our Guest Services team at goodlife@electricforestfestival.com with your reservation information and we’d be happy to submit a request to the hotel to link the reservations. While the hotel will always do their best to accommodate, there is a small chance you may have to switch rooms as all additional night requests are based on hotel availability.
Unfortunately, we are unable to process any orders over the phone and therefore all packages must be purchased online.
All packages are non-refundable. Please refer to the Purchase Policy for complete details.
ABSOLUTELY!
Check out the festival’s own FAQ right HERE.
Payment Plans
Yes, 25% Down Payment Plans are available for Hotel Packages!
The default option is to be paid in full, so if you would like to utilize the Payment Plan you will need to select it at check out. See details below:
- 25% down + 3 installment payments, collected monthly from the date of purchase.
- *Note once a purchase is made and a Payment Plan is entered, the down payment percentage and the number of monthly installments will not change. However, the down payment percentage and the number of a monthly installments offered for new Package purchases is subject to change. Be sure to check the Payment Plan policy if you plan to make a Package purchase in the future.
- Payment Plans are available until February 14, 2026. Book early to opt in to available payment plans.
- A $50 payment plan fee will be charged on top of 25% down payment
- If payment on an installment fails, your card will automatically be charged again 7 days later. If that second attempted charge fails, you will be automatically charged 7 days after that. If that third attempted charge fails, your order will be cancelled.
- Defaulted Hotel Package Payment Plans will result in cancellation of package and are subject to a $50 per item re-stocking fee. No exceptions. It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges. To update your payment method, please log into your EASOL account HERE.
If payment on an installment fails, your card will automatically be charged again 7 days later. If that second attempted charge fails, you will be automatically charged 7 days after that. If that third attempted charge fails, your order will be cancelled.
Defaulted Hotel Package Payment Plans will result in cancellation of package and are subject to a $50 per item re-stocking fee. No exceptions. It is your responsibility to manage your payment plan and to check your credit card and bank statements for charges. To update your payment method, please log into your EASOL account HERE.